Client Results Expert Level One

Job Description

Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

To learn more from our founder and Managing Partner about MattLaw and the next steps in applying for this position, please call (MATTLAW).

ABOUT US

MattLaw is a team of Tampa area injury lawyers led by Matt Powell, who has protected thousands of victims and their families for over 35 years.

MattLaw protects the most vulnerable of our society, people who can't protect themselves, children, and the elderly. Mothers can't control what the doctors, nurses, and hospitals are doing during the birth of their child, they place their trust in these professionals, and occasionally they are betrayed resulting in a child born with cerebral palsy. Children are unknowing victims of dangerous products, predatory coaches, religious leaders, or unsafe playgrounds. Our elderly are unable to protect themselves in nursing homes that are understaffed or potentially unsafe. We are active in helping to keep kids safe by sponsoring local charity events throughout the Tampa Bay area where we give children free bicycle helmets and other bicycle riding safety equipment.

ABOUT THE POSITION

SUMMARY:

This position is to welcome new clients to MattLaw with a warm and understanding welcome. They have just suffered a traumatic event which has led to the losses of their loved one who died, or injuries to themselves.

They are uncertain about their future.

They need guidance through a difficult time.

They are seeking guidance and answers in a quick and empathetic manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Accept the intake fully onboard the client

Perform all investigation

Notice letters for all parties

Collect Insurance

Assist client with doctors, property damages, bills, lost wages

Use your knowledge and understanding of the 3 main elements of any claim to help reduce the friction points of their claim

Strong computer skills, including typing above 35 words per minute

Strong communication skills with team members, clients, and insurance companies

ADDITIONAL DUTIES INCLUDE:

Requesting medical records, medical bills

Online searching and discovery of information related to defendants

Evidence collection, review and organization of materials to prove liability, causation and damages

Willingness to teach and lead a team as your skills, judgment and experience grow

EXPERIENCE AND SKILLS REQUIRED:

Associates degree is a plus but not required or equivalent experience

Professional in punctuality and appearance

Identifying all sorts of documents

Proficient with Honey Creating documents, using templates

Proficient with client communication and recording information

Organized at following up for requested information

Ability to prioritize tasks to get the most important things done first

Ability to learn, demonstrate your skills, and teach others

Exceptional communication and interpersonal skills

Positive attitude, cooperative and respectful of colleagues, and team player

Ability to work well under pressure and manage multiple projects simultaneously

Proficient in Excel, Google Docs, Google Sheets, Slack