Director Application Development & Support

Overview:

This position drives the development and maintenance of cost-effective applications that address business needs within our Equipment Financing Technology division while aligning with the Bank’s long-term technology goals. Determines the needs of assigned business areas through partnership and strategic collaboration. Translates needs into functional projects and technological solutions. Oversees projects to produce effective results and to maximize the return on investment. Manages an annual budget, including forecasting, and develops a strong associate team. Ensures that short-term results lead to the achievement of long-term strategic objectives through personal leadership, direction, and technical expertise.

This role is remote eligible.

Responsibilities:

Business Strategy - Drives project strategy to align with wider organizational goals and initiatives. Develops business cases that illustrate the cost vs.benefits of proposed initiatives. Represents the interests of business partners and IT as a principal liaison and consultant.

Business Support - Works closely with business partners and the Information Technology department to determine, address, and implement solutions for business needs. Ensures the reliability of deployed solutions by managing applications support and maintenance.

Project Management - Leads the implementation of projects and enhancements for new and existing applications, including the technical delivery of enterprise-wide initiatives and oversight of project managers, developers, and business systems analysts. Develops methods of measuring and monitoring performance and conveys project results to the appropriate parties.

Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development.

The base pay for this position is relative to your experience but the range is generally $145,500 to $252,200 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: .

Qualifications:

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

Preferred Area of Experience: Financial services with Integration of third party solutions in on premise and cloud environment

License or Certification Type: Project Management Professional (PMP), Certified Agile Project Manager IAPM, PMI-ACP. Preferred

Skill(s): Knowledge of information technology as it relates to managing development, principles, and practices, Ability to manage and customize third party solutions, Managing vendor relationships to escalate and ensure support of ongoing business, Ability to develop short term and long term plans to support business needs, Ability to assess, acquire and retain tor appropriately manage talent

Required Area of Experience:

Information Technology leadership / management

Functional knowledge of Equipment Finance Leasing business and technologies

Experience managing distributed / remote technology teams

Management of third party contractors (on-shore and off-shore)

Proven track record of Leadership, Problem Solving, and Delivery Execution

Preferred Area of Experience:

Financial Services or other highly regulated industry experience

Equipment Finance Leasing technology solutions

InfoLease Platform implementation and support

Integration of third-party solutions with on premise and cloud environments

Management of agile teams / delivery

Core Competencies:

Management Skills Advanced

Planning Skills Advanced

Effective Judgement Advanced

Communication Skills - Interpersonal Advanced

Negotiating Advanced

Organization skills Advanced

Permanent