Dispatcher

Overview:

The Dispatcher is primarily responsible for operating the 911 emergency and administrative telephones, fire and security alarm systems, CCTV, Criminal Justice Information Services (CJIS) Terminal, 2-way radio and emergency warning and notification systems, CCTV/voice recording systems and the Computer Aided Dispatch (CAD) system.

Responsibilities:

Required to follow all company personnel and safety policies and perform all assigned duties in a safe work manner.

Track and record all incidents with a chronological listing of events using the CAD system.

Must be able to work flexible hours to include weekends and holidays if needed.

Other duties as assigned

Qualifications:

High School Diploma or GED and three (1) year of responsible dispatcher experience.

Experience with executing emergency response plans using first response force.

Must possess and maintain a valid state driver’s license.

Meet and maintain the requirements of NFPA 1061, Professional Qualifications for Public Safety Tele-communicator and Emergency Medical Dispatch and NFPA 1221, Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems.

Possess certifications in the following systems: the National Criminal Information Center (NCIC) reporting system; the CJIS; and the National Incident Management System (NIMS) Incident Command System IS-100 and IS-700.

Must be able to obtain a DoD security clearance, but not required to start.

Must be able to meet drug testing and alcohol – free workforce requirements to include random drug and/or alcohol testing

Teleworking Permitted?:

false

Permanent