Remote Customer Service Representative

Remote Customer Service Representative

Location: Webster, MA, 01570

Overview

We are seeking a Remote CCTV Surveillance Operator to join our team in Webster, MA. This position allows you to work from the comfort of your own home, providing excellent customer service to our clients.

Responsibilities

Respond to customer inquiries via phone, email, and chat

Assist customers with product information, orders, and returns

Resolve customer complaints in a professional and efficient manner

Update customer accounts and records accurately

Collaborate with team members to ensure customer satisfaction

Qualifications

Excellent communication skills, both written and verbal

Previous customer service experience preferred

Ability to multitask and prioritize in a fast-paced environment

Proficient in Microsoft Office and CRM software

High school diploma or equivalent

Salary info:

$23 - $29 / hr