Hotel General Manager

Job Description

THIS IS A CONFIDENTIAL LISTING. PLEASE DO NOT CONTACT THE HOTEL OR DROP OFF ANY APPLICATIONS THERE

Possible apartment on site.

We are seeking a smiling, fresh face to fill our Manager position for a newly renovated inn. Candidate must have a can do, positive attitude!

Qualifications and responsibilities (including but not limited to) :

Maximize revenue, average daily rate and hotel financial goal

Ability to sell and use positive customer service skills to rent rooms and market property

Bank deposits and reconciliation

Manage guest complaints at the hotel and via feedback software and public review sites

Oversee and manage staff including housekeepers and maintenance personnel

In charge of hiring and training personnel

Prepare and maintain all choice hotels standards for random inspections

Exhibit unmatched customer service skills and a positive attitude with team and customers

Motivated and quick learner and adapter to ever changing business functions

Ability to listen as well as to communicate effectively

Oversee purchasing and costing food, office, laundry and general supplies and establishing relationship with vendors/suppliers

Project management oversight

Must be detail oriented

Ability to prioritize tasks effectively

Oversee and manage a team, including Front Desk

Strong customer service and interpersonal skills

Housekeeping and Maintenance personnel

Manage and submit payroll

Purchase and track supplies and inventory

Ability to perform targeted marketing

Drive results and monitor performance and make recommendations to improve