Business Support, Administrative Services

Facilities Coordinator

Corporate Solutions (Integrated Facilities Management) – Region/Country

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Facilities Coordinator will assist the Facilities Manager/Assistant Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team.

MAJOR RESPONSIBILITIES

Client/Stakeholder Management

Provide superior customer service to meet on-site client’s expectations

Procurement & Vendor Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

Assist in the procurement of vendors and services as required

Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Ensure prompt and accurate management of purchase orders in JDE

Health & Safety Management

Conduct regular audits to ensure safety procedures on site are in place and working

Assist in carrying out safety procedures when needed

Site Operations Management

Assist in the implementation of Industry Best Practice operations

Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times

Seek ways to constantly reduce costs and improve operational standards

Maintain premises in neat and good working condition at all times

Maintain duplicate office keys in good order

Assist with receptionist coverage from time to time

Provide FM support for meeting room bookings where required

Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock

Risk Management

Assist in the implementation and management of property risk management program

Support the implementation and monitoring of disaster recovering and business continuity plans

Follow established escalation procedures and incident reporting procedures

Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

Prior experience in facilities, property management, hospitality or related field preferred

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous

Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous

Critical Competencies for Success

Firm First Mindset

Able to cooperate and work well with others to meet targets

Support the team effectively as and when needed

Proven ability to commit to flawless execution while complying with firm’s procedures and standards

Client Focus & Relationship Management

Able to interact with the general client staff & vendors with ease

Ability to manage conflict and conflicting priorities

Demonstrates ability to work with vendors to deliver efficient services

Demonstrates proactive & professional approach to customer service

Has a customer-oriented attitude

Project Management & Organizational Skills

Proven ability to manage multiple and complex operational matters on a daily basis

Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner

Other Personal Characteristics

Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively

Ability to effectively deal with stressful situations

Able to work independently

Self-motivated; confident & energetic

Flexible – able to adapt to rapidly changing situations

Goal-oriented – able to focus on meeting all performance targets

Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Exhibits honesty & trustworthiness

KEY STAKEHOLDERS

Client staff

Specialized vendor staff

INDIRECT SUPPORT

REPORTING TO

To be advised

Location:

On-site –Cebu, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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