Warranty Service Tech - (Deland, FL)

Title:

Warranty Service Tech

Location:

Deland, FL area

Employment Type:

Full-Time / Permanent / Onsite

Who we are

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets – Charlotte, Dallas, Jacksonville, Naples, Orlando, Phoenix, Raleigh, Sarasota, Southeast Florida, Tampa and Tucson.

What you’ll do

Perform new homeowner orientations and customer service

Develop a constructive and helpful working relationship with homeowner

30 day and 11-month walk-throughs with Homeowners and work order follow up

Schedule and work with vendors and sub-contractors to complete warranty service work

Additional responsibilities to be discussed

What you bring

Prior experience in customer service/contractor management

Strong customer service skills in dealing with homeowners

Must have strong written and verbal communication skills

Ability to work at locations across the division

Must have a valid driver’s license and personal transportation

High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity

Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment

Proficient in Microsoft Outlook, Excel and Word.

Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting

Knowledge of various tools and equipment

Bonus points

Minimum of 2 yrs. experience in residential/commercial construction customer service or warranty or hands on light repair work

Bachelor’s degree, Construction or related program preferred

BuildPro scheduling software experience preferred

Be yourself. We want it that way.

At Mattamy Homes, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.

Our competitive compensation and full-time employee benefits package includes:

3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time

Health, Dental and Vision Insurance

Life Insurance and Short/Long Term Disability

Flex Spending, 401K with Company Matching and Tuition Reimbursement

Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

Mattamy’s mission

To provide the best homeowner experience

Mattamy’s core values

Teamwork

Commitment

Community

Sustainability

Recent recognition

Best Places to Work in Charlotte for 2023, 2022, 2020, 2018 & 2017

Best Places to Work in Jacksonville for 2023, 2022, 2016 & 2015

Best Places to Work in Orlando for 2023, 2022, 2021, 2018, 2016 & 2013

Best Places to Work in Phoenix for 2023, 2022 & 2021

Best Places to Work in Raleigh for 2023, 2022 & 2021

Best Places to Work in Southeast, FL for 2024, 2023

Best Places to Work in Tampa Bay for 2023, 2022, 2021, 2020 & 2019

A career with Mattamy Homes is a chance to join a team as solid as they come. We’re an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we’re making dreams come true with homes and communities designed for the way people live today, and that’s a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.

Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.

Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.

Qualified applicants will be contacted directly by the Talent Acquisition team.