Front Desk Agent - Courtyard Dupont Cir, DC

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.

Assist in pre-registration and blocking of reservations when necessary.

* Promptly, accurately and efficiently know how and where to post all charges.

* Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

* Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

* Review any reservations with special requests and work to block rooms accordingly.

* Have knowledge of hotel rates, discounts and how to handle each.

* Have working knowledge of reservations and procedures, including how to take same day reservations.

Should be able to take reservations in approximately 2 minutes.

Know and follow cancellation procedures and relocation procedures when necessary.

What we are looking for * High work ethic and self-initiative * May be required to work varying schedules to include nights, weekends, and holidays * Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Full-time