Job Profile Summary:
The Team Lead works with Team members, Consultants, Mangers, Directors and Principals in India and US to manage tax bill verification, payment administration, refund processing, tracking and logging assessment notices and preparation of Property Tax Returns. As well as reconciliation/ quality control methods and review work of self and of peers. Format perform a thorough review and reconcile the data with source data from the client. They will provide regular and timely feedback to the individuals on all the clients’ deliverable to every team member.
Duties and Responsibilities as they align to Ryan’s Key Results
People:
Plan work allocation and manage projects on a day to day basis
Responsible for people and performance management
Maintain process documentation and ensure the team follows the same
Coaching and mentoring team members while defining their career paths.
Client:
Downloading & extracting invoices from client networks.
Value:
Responsible for delivering SLA’s & KPI’s
Identify and conducts training on new tasks
Create reports and process metrics and prepare necessary project management tools
Identifying and entering Tax paid details form the invoices into a database
Reconcile the values from different data sources
Prepare reports as per the requirements from consultants
Analyze data from invoices and submit a summary report
Performs quality assurance as required
Conduct individual monthly feedback sessions and provide inputs during performance appraisals.
Education and Experience:
Masters or Bachelor’s Degree in Finance/ Commerce/ Accounting/ Business
6+ years of experience in US Taxation
At least 2 years of Team handling experience
Expertise in Project Management & Quality Management
Setting up performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance
Proactive communication and good organizing skills
Innovative and critical thinking in driving process improvements and operational cost reduction
Expertise in preparing and reporting out Monthly / Weekly / Quarterly / Half yearly and Annual dashboards.
Computer Skills:
Computer literate with working knowledge of Microsoft Office.
Good understanding of Taxation concepts and excellent analytical & problem solving abilities
Excellent written and verbal communication skills
Ability to perform quality assurance review, prepare procedural documents and metrics as required
High attention to detail and ability to meet strict deadline
Expertise in MS Excel and MS Word and working knowledge of MS access.
Certificates and Licenses:
None
Work Environment:
50+ hour standard workweek requirement.
Standard indoor working environment.
Long periods of sitting while working at computer.
Position requires regular interaction with employees at all levels of the Firm.
Equal Opportunity Employer: disability/veteran
R0014150