Community Manager

Job Description

Do you love creating an exceptional resident experience? Our community managers lead community initiatives, oversee the onsite team, and execute board directives to make a meaningful impact.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

What you’ll accomplish:

Serve in a key community leadership role to enhance the resident experience

Communicate with candor while engaging in working relationships

Oversee daily operations, management, association direction, and maintenance of assets

Utilize staff and vendor resources to execute board directives and community goals

Retain the community vision through CC&Rs and design review

Support community standards as required by the governing documents, the CCMC management contract, and applicable laws

Ensure liability and insurance policies meet requirements for governing documents and applicable laws

Serve as an advisor to the board for long-term planning, goalsetting, and policymaking guidance

Create, administer, and monitor operating and reserve budgets, and prepare variance reports

Supervise, develop, and motivate dedicated site staff

Provide oversight of service contractors

Ensure all association notices are accurate and timely

Develop and implement a risk management program

Conduct regular meetings with residents and volunteers

Accountable for helping with requests in a timely and professional manner

Build connections and opportunities that maintain a true sense of community

Perform other duties as assigned

What we’re looking for:

Someone who aligns with our vision and values

Five or more years of onsite community management (HOA) or similar experience

Robust operational background and understanding of community financials

Ability to successfully engage on a variety of levels, including speaking and writing

Effective leadership, organizational, and conflict resolution skills

Proficient computer skills in Windows environment

Bachelor’s degree, designations, or certifications in a related field (highly preferred)

Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)

Must pass pre-employment drug screen; driving record, credit and background checks

CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)

What we offer:

Comprehensive benefits including medical, dental, vision and life insurance

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Company-paid Short-term Disability

Optional Long-term Disability

Employee Assistance Program

Optional pet insurance

Professional education assistance

Perhaps most importantly, a service-focused team dedicated to your success!