Job Description
Why Join the Peterman team?
Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 600 employees within 6 locations across the state! We've been on the Indy Star's Top Workplaces list seven years in a row.
As a growing company, we offer some of the best benefits in the industry. Here's some of our favorites:
Top Compensation Package
401k w/ Company Match
Personal Time Off (2 weeks to start)
HSA w/ Company Contribution
Medical Insurance: Health, Dental, Vision, Life
Voluntary Insurance Options
Virtual Teladoc Appointments
Employee Assistance Program
Employee Discount
Pet Insurance
Paid Holidays (8)
Bereavement Pay
Paid Birthday Off
Company Events & Parties
Advancement and Growth Opportunities
And so many more!
The Role:
Our Sales Coordinators delegate opportunities to our talented HVAC and Sewer Sales teams while keeping them energized throughout the day. Their priority is matching the skill sets of our field professionals to the available appointments to effectively meet the needs of our customers.
What You'll Do
Schedule turnover appointments for our HVAC Sales and Sewer Sales teams.
Evaluate batting order and dispatch appointments based on time frame promised, field professional skills sets, and/or priority level to set daily schedule.
Monitor cancellation requests and work with customers needs or schedules to retain appointments.
Manage whereabouts of the HVAC Sales and Sewer Sales team members to ensure we have team members available to assist in service demands across multiple branch locations.
Monitor the whereabouts of service technicians to strategically set up members of the sales team to arrive at a call and assist with customers needs.
Balance turnover potential and staffing levels for the HVAC and Sewer Sales team to set and update field professional availability counts throughout the day.
Motivate and uplift the HVAC and Sewer Sales teams to maximize their opportunities and achieve their goals.
Other projects as assigned by manager.
What You'll Need
Ability to work 9am-6pm
2+ years of dispatch/customer service experience.
Highly Organized and Exceptional Follow-Through Abilities
Strong Verbal and Written Communication Skills
Team Player with High Integrity
High School Diploma or GED
Peterman Brothers is an Equal Opportunity Employer.