Inside Sales Representative

Job Description

POSITION SUMMARY

The Inside Sales Representative is responsible for management of Inbound marketing leads, software maintenance renewals, supporting territory reps, and closing assigned opportunities. The ISR position will report to the Inside Sales Manager. Core goals will include generating web product demos/meetings, delivering software demonstrations, and consulting with customers over Zoom/Teams, while maintaining high customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Respond to customer inquiries via phone, chat, and e-mail. Assist potential customers during their evaluation process, create quotes, coordinate with channel partners, and help close sales

Develop and grow new business relationships with new prospects within Key Accounts

Maintain accurate customer and pipeline records within CRM system and submit accurate and timely activity reports as required

Conduct product demonstrations via Zoom/Teams to potential customers

Capture and share information regarding local market opportunity and identifying new business opportunities and channel partnerships

Other duties as assignedREQUIREMENTS/QUALIFICATIONS

Experience with telemarketing, lead generation, or cold calling

Ability to understand an organization’s business drivers, challenges, pain points

Ability to converse and consult with customers, providing educational value during the process

Ability to learn data center management software product and demonstrate it via Zoom/Teams

Able to build meaningful business relationships with key partners, customers, prospects and internal colleagues

Excellent listening, written, verbal, and remote presentation skills

Confident and able to differentiate yourself

Passion for selling (IT industry background preferred)

Enthusiastic and self-starting approach

Ability to use Microsoft Office 365, CRM (Hubspot), and other sales and marketing automation tools.

BA/BS degree or technological certifications are preferredWHY SUNBIRD?

We are all about delighting our clients and live/breathe the end client/user experience

We have amazing PTO Policy that allows you to take care of yourself and your family

We offer medical, dental, vision and life insurance to employees

We believe in collaboration, teamwork, creativity and taking initiativeInterested? Read on for additional details about this opportunity to join our amazing team!

- What is DCIM Software:

- What are customers saying about Sunbird:

- Why work at Sunbird:

Do you want to work with a leading global software company in the data center industry experiencing double digit growth in each of the last 5 years?

Do you want to build a strong career foundation with a company that continues to grow and expand?

If yes, come join us!

Sunbird is an EEO/AA/ADA/Veterans employer.

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