Automotive Service Technician

Job Description

Company Overview

Seize the opportunity to be part of BMW, the most innovative automotive brand in the world and join one of the most respected BMW dealers in the country, BMW of Ridgefield.

Our Service department is looking for a full time technician to be part of our growing service business. We are seeking experienced and motivated technicians to be responsible for the service and repair of vehicles assigned to him / her.

BMW of Ridgefield, a six-time Center of Excellence Award winner is recognized as one of the top BMW Centers in the country. Our goal is to provide clients with outstanding BMW vehicle transportation and service while providing the best automotive dealership experience.

At BMW of Ridgefield, you can expect to work with a team of dedicated, professional individuals in a supportive, friendly and fun atmosphere.

You can feel optimistic about your future here:

Our technicians can produce above average hours and earn market leading wages

We are a performance leader in volume of ROs in our market.

We provide superior customer satisfaction.

We have a team of long term, enthusiastic employees.

We enjoy great support systems and resources.

What We Offer:

Group health, Dental, Life and Vision Insurance, 401K with company match

Short term disability

Life insurance

Employee purchase and lease programs

Referral programs

On and offsite training with expense reimbursement

Personal and professional growth development

Advancement opportunities

Flexibility and work - life balance

Frequent company gatherings

BBQs

Employee and family appreciation events, games, prizes, raffles

Christmas Ham and Champagne

Christmas Party

Thanksgiving Turkey

Community outreach programs

Paid vacation, sick days, Holidays

Professional work environment

New, modern, state-of-the-Art Facility

Clean, nicely appointed cafeterias

Large variety of complimentary coffee, tea and hot chocolate

Locker Room

Showers

On site gym / rec room *coming soon*

Job Responsibilities

Responsibly diagnose BMW vehicles, when necessary or required, using network connected BMW diagnostic tools, equipment and resources.

Responsibly repair BMW vehicles, when required, in conjunction with BMW special and/or approved tools, equipment, lubricants, fluids and chemicals.

Document all labor time for repairs, diagnostic and work time being requested to be reimbursed.

Ensure customer satisfaction with repairs performed.

Maintain BMW vehicles as outlined in the BMW Maintenance Service requirements.

Follow BMW factory and BMW of Ridgefield’s standards. Expeditious, yet thorough approach to vehicle repair.

Liaison between Service Manager, Shop Foreman, Service Advisors, Parts personnel and Warranty Administration when necessary.

Attend and successfully complete BMW factory training as required by factory or BMW of Ridgefield. Keep abreast of BMW technical bulletins.

Job Requirements

BMW experience preferred. Level 1 or 2 a plus.

Valid driver’s license with clean driving record.

Ability to read and comprehend instructions and information, technically knowledgeable, Knowledge of BMW product line.

Good analytical and problem-solving skills.

Must work well with others, team oriented and comfortable working in a very busy service shop.

CDK (ADP) and MPI experience helpful.

High School or equivalent.

Technical certification, ASE certification and BMW Step Program preferred.