Customer Service Representative - Yazoo City

Great Opportunity!

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you!

About Us:

Tower Loan, one of America’s largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.

For more information about us, visit

To see customer reviews (4.7/5.0), visit

Other Details:

Full Time

Pay Rate:

$15 / hour

Additional Pay:

$100-$400 per month based on monthly performance

Hours:

8:30am-5:30pm, M-F; overtime may be required based on operational needs

Benefits & Advantages:

Skill development & growth opportunities

Complete position-based training program

Coaching and mentorship

Strong hire-from-within policy

Comprehensive benefit package

Awards, recognition, & appreciation

Essential Job Functions:

Demonstrate a high level of customer assistance by phone and in-person

Receive and record payments in customer accounts

Market to current and former customers over the phone and in-person for additional business

Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)

Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.

Investigate credit and process loan applications

Perform all other duties and responsibilities as assigned

Required Qualifications:

High school diploma or equivalent

Effective communication and time management skills

Reliable personal transportation with insurance

Ability to stand and sit for long periods of time

Ability to lift and maneuver up to 20 pounds

How to Apply:

Click the apply button in the top corner of the screen OR Text “TLJobs” to

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