Sr DevOps Engineer

Only resumes in English will be considered.

Location: Bogotá, Colombia (Remote, must be based in Bogotá)

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

We are looking to hire a Sr. DevOps Engineer who will support the Linux infrastructure within Telesign Operations as we build a highly virtualized and distributed transaction processing platform. The technical operations team, working in conjunction with development and release engineering teams, employs an Agile DevOps oriented approach to improve the quality, consistency, and efficiency of deployment of Telesign’s products and infrastructure.

The Operations team environment includes staff in the US, Belgrade Serbia, and Colombia. Team members must be detailed oriented, demonstrate good risk management-based decision making, and bring innovative, reliable solutions to challenges and problems alike. Successful candidates are expected to have strong DevOps experience along with proven Linux skills. Candidates must self-motivate and show the initiative to research and complete assigned tasks whether working independently as a member of a cross-organizational team.

Key Responsibilities

Work as part of a virtual team moving Telesign to a continuous delivery capability through use of microservices, containerization and orchestration.

Provide systems administration support for Telesign’s Linux environments, including monitoring, testing, performance analysis, capacity planning and problem resolution.

Ensure Telesign’s service levels are met through highly available and redundant infrastructure.

Work with Telesign security and network teams to ensure the security and integrity of our services.

Provide technical support to Engineering, Customer Success and other organizations as needed.

Manage personal workload through internal ticketing system and provide regular status updates.

Participate in an on-call rotation shared across the global DevOps team.

Essential Requirements

Bachelor’s degree in Computer Science or equivalent work experience.

4+ years’ experience with DevOps configuration management and automation tools (Jenkins and Jenkins pipelines, Puppet, Terraform, Docker, Kubernetes, etc.).

4+ years in systems administration experience in building and supporting virtualized Linux systems using AWS (Amazon Web Services) or other cloud-based services in a highly available service-oriented architecture.

Experience with Bitbucket/GitHub source code control.

Proficiency in bash scripting or language such as Python.

Understanding of basic networking design (VLANs, IPSec, and load balancing).

Proficiency with Observability tools (Grafana, ELK, PagerDuty, Icinga, Datadog, Prometheus, etc.)

Ability to work proactively, independently and with others, depending on assignment scope.

Capable of multitasking, prioritizing multiple assignments, working with managers to delegate tasks to peers, performing research independently.

Ability to speak and write clear English to facilitate clear, unambiguous communication.

About Telesign

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristic.

NOTICE TO ALL POTENTIAL JOB CANDIDATES

We recently have become aware of individuals, unaffiliated with Telesign Corporation, who have been sending out fake employment offers using a name similar to ours, in an apparent attempt to defraud would-be job candidates. In a recent example, a scam email was sent from the @outlook.com domain. All emails sent on behalf of Telesign will come from email addresses ending in @telesign.com.

Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information, fees, or payments from you as part of the "recruitment process" or as part of a purported employment offer, you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company.

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below: