Emergency Support Helpdesk

Equicom Services, Inc. is now looking for Emergency Support Helpdesk to our partnered Hospital Clients!

Interested Applicant may send to

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No license or experience required!

Fresh Graduates are encouraged to apply!

Candidate must have a degree in BS-Nursing, Pharmacy, MedTech, Radtech, BS Biology, Nutrition Dietician, Physical therapy, Occupational Therapy, Respiratory Therapy, Psychology etc.

Completed in 3rd year level are also welcome ( Must have school records)

Willing to work and be assigned in our partnered Hospitals Clients

HMO upon regularization

Premium Allowance

Meal and Transpo Allowance

Paid SL and VL upon regularization

Annual Merit Increase based on the set metrics

Hospital Locations:

St. Luke’s Medical Center – Quezon City (SLMCQC)

Makati Medical Center (MMC))

BASIC FUNCTIONS:

Responsible for accurate implementation of member’s healthcare benefit policy, focusing on emergency cases and the delivery of superior customer service at all times in Hospital-Emergency Room setting. Emphasis on utilization management specially for assessed non-emergency cases. Report physically in the assigned Hospital-ER Dept.

PRIMARY DUTIES AND RESPONSIBILITIES

Provide support to members and evaluate emergency cases of members.

Help members with the LOA Issuance to ER Availments and apply redirection, if necessary.

Address Miscellaneous concerns and inquiries.

Endorse admitting members to Maxicare Inpatient Team.

● ER Schedules – 24/7

Apply Now!

Summary of role requirements:

Looking for candidates available to work:

Monday: Morning, Afternoon, Evening

Tuesday: Morning, Afternoon, Evening

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening

Saturday: Morning, Afternoon, Evening

Sunday: Morning, Afternoon, Evening

No experience required for this role

Working rights required for this role

Full time