Customer Service Parts Coordinator

Job Description

Role

As a Customer Service Parts Coordinator (also known as Parts Manager, Inventory Coordinator), you'll provide top-tier customer service regarding parts orders, shipment tracking, inventory control, and product information. You'll process orders through our internal systems, offer advice to our team, and maintain accurate inventory records. Additional duties include:

Engaging with team members and customers professionally.

Receiving and checking inventory for incoming orders.

Entering orders into our databases and processing invoices.

Alerting the parts manager of out-of-stock parts or materials that require immediate attention.Benefits

Competitive starting salary.

Generous Paid Time Off, starting with 23 paid days off in your first year plus 10 company paid holidays.

Comprehensive health benefits including medical, vision, dental, and life insurance.

401(k) retirement plan with company contribution.

Tuition reimbursement.Qualifications

Strong customer service, organizational, and multitasking skills.

Proficiency in Microsoft Suite programs, spreadsheets using Excel, and other related business programs.

Ability to concentrate and remain focused while managing multiple tasks, responsibilities, and projects.

Physical capability to access all areas of the premises, perform moderate to heavyweight lifting (up to 50 lbs.), and maintain composure in stressful situations.

Excellent communication skills.