Bilingual DDD Coordinator -- Greater Phoenix Metro Area

Job Description

*** Must live in the Greater Phoenix Area ***

*** Must be Bilingual (English/Spanish) ***

PURPOSE: To provide ongoing daily support to the DDD Manager and/or Supervisor. Responsibilities include assisting with all billing and payroll duties in a timely manner. Assist with planning meetings, and day-to-day administrative responsibilities. To ensure excellent service delivery by developing and maintaining relationships with members, direct care staff, and all personnel.

MINIMUM QUALIFICATIONS:

· Experience and/or education in the field of education, social work, disability services, or related field

· Excellent verbal and written communication skills

· Excellent organizational skills and ability to meet deadlines.

· Experience with Microsoft Office (Word, Excel)

· Education and/or experience in data entry

· Ability to travel to various work sites and member homes throughout the valley.

· Must be at least 18 years of age.

· Satisfactory background check

· Able to acquire a DPS fingerprint card.

· Ability to learn new data base and software applications.

· High School Diploma or GED

· Reliable vehicle

· Must be Bilingual (English / Spanish)

ESSENTIAL JOB FUNCTIONS:

· General office duties including data entry, billing and payroll, electronic filing of company documents, updating of spreadsheets and reports to assist the Area Manager/Supervisor

· Notification of hours to staff and members, approve on-line timesheets and maintain payroll error reports.

· Answer phone calls and emails in a timely manner and prioritize requests and notify Supervisor as necessary.

· Send Habilitation documents to DDD once a month following secure email protocols.

· Ability to work a flexible schedule in order to meet billing and payroll timelines.

· Ability to work from home and maintain confidentiality and privacy guidelines.

· Assist with staffing solutions and emergency coverage to include provider intake calls and preparation/attendance of hiring and interview sessions.

· Prepare new hire packets and welcome packets and any additional mailings as requested by Supervisor.

· Work as a team member with others to assist with duties as necessary and able to include but not limited to:

· Vehicle inspections

· Fingerprinting

· Planning meeting preparation/attendance

· Home Certification re-inspections

· Follow all company and State policies and procedures including, but not limited to:

· Reporting to work on time as scheduled and work all hours as scheduled.

· Refraining from excessive absenteeism

· Obtaining prior approval for desired time off

· Maintain all records, logs, and other documentation as required by ISP's company rules and

DD State policy and procedure.

· Ensure that a clean and safe environment free from abuse, intimidation and harassment is maintained.

· Maintain all training and certifications as required by State or Company policies and procedures including DCW training.

· Maintain professional demeanor and protect confidentiality of member, staff and agency information.

· Other duties as assigned.

PHYSICAL AND MENTAL REQUIREMENTS:

· Patience and the ability to exercise restraint and self-control in potentially challenging situations.

· Ability to quickly respond to health, safety, and emergency situations.

· Ability to exercise patience while working quickly.

EQUIPMENT NORMALLY USED:

· Computer, Internet, Printer, Scanner, Copier, Cell Phone, Use of Personal Vehicle

WORK ENVIRONMENT:

• This job operates as a remote tele-work position, as Arion Care Solutions does not provide a separate workplace at a corporate location. Working from home requires a high degree of discipline and the ability to have a space dedicated to work in the home and provision for

childcare if appropriate. This position also requires in-person meetings with members and families, and traveling to their homes.