Receptionist - Raleigh, NC

Job Description

Come Join our Growing, Fast Paced Residential Real Estate Law Firm!

Hankin & Pack PLLC is a diverse team bound together by an entrepreneurial spirit and a passion for excellence. We are more than just attorneys; we are business partners. We are proud to be recognized as one of the top law firms in the region by our clients. Learn more at

We are currently searching for a Receptionist in our Raleigh, NC office to join our growing team! You will assist in handling front desk activities and duties to both welcome clients to our office and answer phones. The ideal candidate will have 1-2 years of prior customer service experience, be committed to providing an excellent client experience, possess strong interpersonal skills and be able to switch quickly between multiple tasks / responsibilities.

We are proud to offer:

Competitive base salary

Medical, dental, and vision insurance

Disability and life insurance

401(k) with company match

Unlimited Paid Time Off

Responsibilities:

Welcome clients to our office and coordinate scheduling / movement between conference rooms

Notify attorneys when their client arrives

Receive mail / packages and follow firm distribution processes

Answer phones and provide answers to frequently asked questions

Assist attorney with administrative tasks for files

Other duties as assigned

Qualifications:

Previous experience as receptionist

Great communication skills and customer service

Strong attention to detail

Ability to move quickly between tasks

Highly organized

Prior experience in residential real estate preferred

Job Type: Full-time

Hankin & Pack Values

Consistency- Provide the same level of service on every deal. Accurately follow our firm's policies and processes along with the client's Service Level Agreement.

Communication- Communicate precisely while being helpful, polite, and cheerful. If you see an issue, bring forward a resolution.

Enjoy the Journey- The path of innovation and progress is often difficult. Enjoy the journey by bringing a positive outlook and lifting others up around you.

Productivity- Increase profitability by optimizing resources. Be efficient in your day to day operations to allow an opportunity for growth.

Accountability- Take pride and ownership in your work, even if you are helping others. We are all personally accountable for delivering on our commitments.

Servant Mentality- Provide superior customer service internally and externally. Treat everyone with the utmost respect and remember the individuals in our "files" are people too!

Teachability - Maintain a posture of humility with a desire to learn. Don't let the way you've always done something keep you from adapting to a new way.

Tenacity - Stick with it. Work hard. Persevere until the challenge is solved.

We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!