Banquet Server on call Virginia Crossings Hotel and Convention Center

Job Description

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.

Property Location:

Essential Duties and Responsibilities

Weekends and Holidays are required

Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly

Aides in preparations and sets tables in accordance with banquet event order prior to events

Provides beverage service during event

Assists in maintaining buffet stations throughout the event

Carries trays of plated meals to serve to guests

Attentively listens to guests and anticipates any additional needs or concerns

Responds to feedback from guests and staff regarding food quality and presentation

Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients

Collects used dishes and glasses from tables and other public areas

Assists in monitoring and upholding policies and procedures for safety of guests and team members

Assists team members and other departments as needed to contribute to operational efficiency

Assists in maintaining cleanliness throughout the department

Performs additional responsibilities as assigned by leadership

Qualifications

Strong communication and interpersonal skills

Ability to handle stressful situations with poise and professionalism

Conduct work-related functions in a professional manner