Customer Service Sales Manager

Job Description

Are you a people person with a passion for customer service and sales? Join our team at Buhler as a full-time Customer Service Sales Manager in our Cary, NC office.

WHAT'S THE SCOPE?

Pay:

You can expect to earn a competitive wage in this role.

Benefits/Perks:

Competitive pay

Career and personal development

Cross-cultural working environment

Health-care program

Employee benefits and discounts

Profit-sharing

Seniority bonus

Health, dental, vision, and life insurance

Short- and long-term disability coverage

401(k) with 6% company contribution

Health Savings Account (HSA)

15 days vacation

Sick time

Maternity and paternity leave

YOUR CONTRIBUTIONS MATTER

As a Customer Service Sales Manager, you're the architect of customer satisfaction, designing, costing, and quoting engineering solutions tailored to meet clients' specific needs. From energy recovery retrofits to equipment expansions and beyond, you collaborate closely with clients to grasp their unique requirements for drying equipment. Armed with your technical expertise, you serve as a guiding beacon for both internal teams and external customers, offering in-depth knowledge and assistance.

Your role extends beyond the boardroom; you're on the front lines, conducting training sessions for sales teams and educating customers on the proper usage, maintenance, and troubleshooting of our drying equipment. With approximately 25-30% of your time spent in domestic and international travel, you're not just selling solutions; you're building relationships, understanding global needs firsthand, and ensuring our offerings exceed expectations wherever they're utilized!

WHAT'S REQUIRED FOR A CUSTOMER SERVICE SALES MANAGER

Bachelor's degree in engineering or a related field (mechanical, chemical, agricultural, or industrial engineering)

Strong understanding of engineering principles, especially related to drying processes, namely principles related to heat and mass transfer

Familiarity with energy recovery systems, industrial equipment modifications, and mechanical retrofits

Ability to read and understand mechanical drawings

ABOUT US

Buhler Group is a family-owned Swiss company that creates sustainable innovations for a better world. Our aim is to transform the world's most pressing food and mobility challenges into sustainable technology, process solutions, and business models. Two billion people each day enjoy foods produced on Bühler equipment, and one billion people travel in vehicles manufactured with parts produced with our machinery. Having this global relevance, we are in a unique position to turn today's global challenges into sustainable and good business.

At Buhler, our employees are empowered to show initiative and take responsibility. In our family-oriented company, personal success goes hand in hand with shared success, which is why we foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. When you join our team, you get access to personal development opportunities and exceptional benefits to encourage you to make a difference in the lives of our customers.

JOIN US!

Job Posted by ApplicantPro