Restaurant Supervisor responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.
Screening, interviewing, hiring, and training restaurant staff.
Managing restaurant staff's work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Qualifications:
Proven work experience as a Restaurant Supervisor, Restaurant Assistant Manager, Hospitality Supervisoror similar role
Proven customer service experience as a supervisor
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong leadership, motivational and people skills
Ability to work in a fast-paced environment
Bachelor's degree in Business Administration/Hospitality Management/HRM, and the like
Summary of role requirements:
Flexible hours available
2-3 years of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 29 April 2024
Expected salary: 17,000 per month
Full time