Dining Supervisor

We are looking for a Dining Supervisor willing to be assign at SM Uptown Cagayan De Oro City in a Japanese Restaurant.

Responsibilities:

Supervisors oversee all Dining operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

Customer-oriented supervisor to ensure dining operations run smoothly.

Overseeing the Dining staff, expediting customers' orders as needed, and maintaining good working relationships customers / patrons.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Assist Customers’ order.

Taking the role as Head Waiter / server as the need arises

Key Skills:

Bachelor's degree in Business Administration or Hospitality is advantage.

Experience working as a Supervisor in the hospitality or food industry.

The ability to work in a fast-paced environment.

The ability to stand for extended periods.

Effective and excellent communication skills.

Exceptional customer service skills.

Ability to work under pressure from diners.

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Working rights required for this role

Expected start date for role: 01 May 2024

Full time