Technical Support Specialist

Support engineering role W2, contract, on-site, zip code 75219 in Dallas TX

IT support, level 2 to 3, AZURE, Slack, Zoom, etc.

Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurity

Video conferencing systems

"On call" remotely during the holiday schedule

100+ user support, network, security issues, HW and SW, inventory for end-users

PDQ Deploy/Inventory, Tenable.io, Egnyte, Mobile Device Management, Windows, Mac, Server Operating Systems, iOS and Android devices, new user onboarding training

VPN, Multi-Factor Authentication (DUO), access control systems, CCTV systems

Active Directory, cloud, MS products, business strategy, updates, data, virtualization, networking, user support, risk/conflict management, IAM etc. nice to have

IT degree OR certifications