GATEWAY MEN's PROGRAM MANAGER

Job Description

Description:

GATEWAY MEN’s PROGRAM MANAGER POSITION SUMMARY:

Under the supervision of the V.P. of Men’s Ministry, will oversee the Gateway Men’s Program and supervise staff. Will also be responsible for promoting a safe and secure environment for our guests.

GATEWAY MEN’s PROGRAM MANAGER CORE WORK PRINCIPLE:

Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

GATEWAY MEN’s PROGRAM MANAGER ESSENTIAL FUNCTIONS:

Lead, manage and direct Gateway Men’s program staff in their essential functions and responsibilities; and ensure compliance with organization and program guidelines.

Promote Christian virtues in all relationships throughout the Mission as described in Matt. 7:12, Ephesians 4:2-3, & Phil. 2:3-8. Teach and influence guests (Titus 2:2-8) to love in one accord for Christ and His kingdom (1Cor. 13:1-7).

Assist in staff placement appropriate to the program's needs.

Approve and manage employee timecards.

Monitor and report all Gateway Men floor operations that include the second-floor dorm, first-floor dayroom, baggage room, showers, clothing room, smoking area, and designated emergency services locations to ensure an environment that is conducive to safety and rest.

Manage conflict resolution by identifying, addressing, and resolving disagreements, concerns, and/or disputes in an amicable manner.

Assist with intake protocols, Mission Tracker assessments and outcomes, program policies and procedures, staff training and curriculum for any classes offered to guests.

Collaborate with CLDP staff to provide seamless continuum care of all single men in our facility.

Perform other tasks and projects as assigned by the VP of Men’s Ministry.

Commitment to URM mission, vision, and core values.

Encourage guests in their faith and growth in Jesus Christ.

GATEWAY MEN’s PROGRAM MANAGER SUPERVISORY DUTIES:

Conduct interviews, assist in hiring staff, orientate employees, provide coaching and development, assist with employee relations, plan coordinator(s) and staff schedules as best suited for the program.

Provide staff competency reports to the VP of Men’s Ministry.

GATEWAY MEN’s PROGRAM MANAGER PHYSICAL DEMANDS:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job.

Must be able to see, hear, speak and write clearly in order to communicate with employees, residents, clients and/or other guests.

Required manual dexterity for occasional reaching and lifting objects, and operating office equipment.

Travel to meet accountabilities, as required.

GATEWAY MEN’s PROGRAM MANAGER WORK ENVIRONMENT:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

The office is clean, orderly, properly lit, and ventilated.

Noise levels are considered low to moderate.

This position predominantly works indoors in a high traffic office setting.

Requirements:

GATEWAY MEN’s PROGRAM MANAGER EXPERIENCE, EDUCATION AND LICENSURES:

Master’s Level of Education in Theology, Ministry or Social Work.

Three years (post-graduation) progressively responsible experience in pastoral/church staff and/or social services/community relations environment.

Minimum two years’ experience within a residential program for mental health, domestic violence, recovery, or a similar service.

Valid California Driver’s License and the ability to be added to the company vehicle insurance policy.

GATEWAY MEN’s PROGRAM MANAGER KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent organizational, verbal, written, and human relations skills.

A thorough knowledge of the behavior, character and emotional issues of the clients served at URM.

Proven ability to lead by example in promoting a biblical model that is representative of URM’s cultural values by having a humble heart attitude, treating others with kindness and truth, high emotional intelligence, and zealous in achieving work related objectives without any personal agendas.

Competent in problem-solving, multi-tasking, managing conflict, and emergencies.

Excellent decision-making skills.

Thorough understanding of leading and managing ministry teams.