Systems Administrator

Flybridge Staffing is currently searching for a Systems Administrator to join a reputable client with offices throughout the country. (Including Philadelphia where this role is based) This position will be 100% remote but at times will require up to 30% travel to support a growing number of field offices. With offices in Philadelphia, there will be local travel to different offices, making it more of a hybrid position. Future travel to parts of VA, MA, OH, and other areas of PA is expected.

Responsibilities:

The System Administrator is responsible for the provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

User/group administration, security permissions, and group policies.

Researches and reacts to security alerts.

Monitors systems to ensure data is secure and optimized.

Configures, tests, and deploys operating system updates, patches, and configuration changes.

Performs routine audits of systems and software.

Provides support for day-to-day operations related to Incident, Service Requests, and Problem Management.

Provides escalation technical support to Service Desk for all infrastructure-related issues. This includes computers, mobile devices, printers, software, security, and network issues.

Critical Incident Management, including bridge coordination and Problem root cause identification.

Analyzes and evaluates incident reports and makes improvement recommendations to reduce Service Desk incident or escalation rate.

Writes or revises technical user training manuals and procedures.

Provides on-call support which requires working evenings and weekends, sometimes with little advanced notice.

Experience/requirements:

Bachelor’s degree and 5 years of experience in IT Administration

Expertise in Windows (and MAC) operating systems, including installing and maintaining both physical hardware and cloud applications.

Proficient with Active Directory, VPN, and Microsoft Azure.

Knowledge of backup, restore and recovery procedures.

Demonstrated experience of image creation and security patch deployment and software packaging.

Experience managing mobile devices such as Windows 10 and iOS utilizing Microsoft Intune or other Mobile Device Management solutions.

Solid PowerShell knowledge.

Excellent communication and time management skills. Ability to work independently and multi-task / manage multiple efforts (or systems) simultaneously

NO SPONSORSHIP AVAILABLE US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please also submit your resume to or on our website, and one of our recruiters will be in touch with you ASAP.

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