Account Manager

POSITION SUMMARY:

We are currently looking for an Account Manager who will work with the company's clients to ensure that the clients' business needs are met on time and in a satisfactory manner, which involves analyzing the client's business operations and determining goals and the best way to meet them. This position will also manage existing clients (mostly from Microsoft) in a manner that grows the business, create budgets/forecasts/schedules to ensure that products and projects are ready on time, and obtain quotes for materials/sub-contractors as needed.

Responsibilities

Manage client’s relationship and satisfaction.

Conduct contract renewal of existing projects

Business research and analysis of accounts and organization assigned.

Upsell into current client teams and specific areas, which may include developing and giving presentations to promote them

Work with both offshore and onshore delivery teams to ensure the delivery quality matches the expectations as defined in the Contracts.

Swiftly resolve any issues that may come up.

Work with the sales team to ensure advertising is being done accurately.

Organize, plan, and develop account plans in coordination with the delivery and sales team.

Perform other duties as assigned.

Qualifications

Bachelor’s degree in a related field preferred.

5+ years of account management and/or business development experience or similar roles

Fluency in both English and Chinese (written and verbal).

Ability to maintain familiarity with all company products and/or services.

Must have strong attention to detail and communication skills.

Must be responsible, self-motivated, computer savvy, independent, professional, trustworthy, and reliable.

Previous experience working in the IT industry preferred.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

A competitive base $90K-100K plus commission (depending on experience).

15 days per year of Paid Time Off (PTO).

9 paid holidays per year (which includes 1 personal floating holiday).

401(k) retirement plan with company match.

Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.

Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other legally protected characteristic.