Account Manager

Job Description

Department:SalesReports To:Sales ManagerClassification:ExemptWorkdays:Monday - FridayWork Schedule:8:00 am - 4:30 pm

Join our team and have a successful growing career with Health Care Logistics!

We have a casual and fun work environment with the necessary tools and resources to help you build success and grow within the company. HCL offers competitive compensation, including a base salary and incentive structure, as well as opportunities for professional growth and development with a tiered Account Manager progression model. If you are a driven individual with a passion for account management and building strong customer relationships, we would love to hear from you! Excellent work-life balance - never take work home with you!

Primary Function

As an Account Manager, you will be responsible for managing a portfolio of key accounts, building, and maintaining strong relationships with our customer base, and ensuring customer satisfaction. You will serve as the primary point of contact for customers, understanding their needs, and providing them with tailored solutions to help them achieve their needs.

Manage a portfolio of assigned accounts, acting as the main point of contact for all customer-related matters

Continuously grow sales within the assigned territory

Develop and maintain strong relationships with contacts, understanding their objectives and proactively identifying opportunities for growth

Collaborate with internal teams to ensure smooth execution of projects and delivery of products/services

Conduct regular follow up and meet with customers to provide updates on account status, performance, and future plans

Identify and address customer concerns or issues in a timely and professional manner, ensuring

Partner with your Sales Manager to remain updated on industry trends, market conditions, and competitor activities to identify new business opportunities

Collaborate with the sales team to identify and pursue cross-selling and upselling opportunities within existing accounts

Requirements

Preferred bachelor's degree in related field or equivalent education and experience

Ability to travel to your territory a minimum of 5 days quarterly, with the possibility of an occasional trade show during the year

Proven experience as an Account Manager or in a similar role, preferably in the healthcare sector

Strong communication and interpersonal skills, with the ability to build and maintain professional relationships

Excellent negotiation and presentation skills

Ability to understand client needs and tailor solutions accordingly

Proactive, self-motivated, and results-oriented mindset

Ability to work well under pressure and meet deadlines

Proficient with the use of various forms of technology and Microsoft office

Inbound/Outbound phone work

Benefits Program

Our benefits are incredible!

We offer a benefits package that includes:

6 Paid Holidays

Full-time benefits 1st of the month after 60 days of employment.

Medical Insurance: We offer two medical plan options with low deductibles. Save more on premiums by qualifying for wellness rates!

Dental Insurance

Prescription Drug Program with low copays

VSP Vision Insurance

Flexible Spending Accounts

Paid time off - 7 vacation days and 8 personal days starting at your first full year of service (Prorated hours are given after 1st of the month after 60 days of employment)

401(k) Retirement including 4% company match

Company Paid Life Insurance

Voluntary Life Insurance available for you, your spouse, and your children

Company Paid Short and Long Term Disability Insurances

Extensive Bereavement Leave Policy

Employee Assistance Programs

Rainy Day Savings Program