Personal Injury Specialist

Personal Injury Specialist Job Type : Full Time, Permanent Location: Haywards Heath, Manchester Salary: A GBP 32,000 : A GBP 35,000 DOE per annum + Benefits Hours: 4 days work from home and just 1 day in the office (after 3 months probation period : subject to your performance) The Role Our client are an award:winning innovative insurance and technology organisation, delivering market:leading motor insurance, underwriting, distribution, finance, technology and legal services.

Are you a specialist in the field of handling complex personal injury claims?

Perhaps you have also settled Scottish and Irish claims to enhance your expertise and knowledge?

Looking for the next step up?

Well look no further Were on the lookout for a skilled and experienced Personal Injury Specialist to join our clients growing organisation in either Salford Quays, Manchester or Haywards Heath, West Sussex.

Its all about being assertive, playing a key role in supporting the customer through their PI claims journey from initial contact to case resolution, youll be an expert in your field showing empathy and building strong working relationships.

Key Responsibilities * Own and manage a portfolio, of moderately complex Personal Injury, third party motor claims and associated damage claims, as defined below; within own agreed authority levels of up to A GBP 55,000: * Vulnerable Road User Claims; Pedestrians, motor cyclists, bicycles * Specific KYO Claimant solicitors * Initial fraud concern cases, if not retained by Fraud, e.g., LVI * Moderate bodily injury claims and psychological trauma * Claims managed within the Personal Injury Claims Portals * Scottish and Northern Ireland Jurisdiction Claims * Manage and negotiate (a small caseload) of development files outside own authority limit on strict referral to Senior Personal injury Specialists * Ensure all files are reserved accurately and liability is agreed within existing case law and accident circumstances * Responsible for ensuring the reserves fully reflect the level of damages on each file * Process and authorise claim payments as required within personal authorities * Effectively negotiate with customers, suppliers, and all relevant Third:Party representatives * Proactive management, assessment and sign off all litigation including tracking trends and identifying process improvements * Ensure any bodily injury claims which exceed the large loss criteria are reviewed and promptly reported to our Large Loss team * Ensure all continuous improvement ideas are raised via the Team leader or Technical Lead * Identify and champion potential fraudulent claims and participates in internal audit activity * Act as a mentor, buddy and referral point to our Personal Injury Handlers * Assist colleagues with new starter training * Develop and maintain effective relationships with colleagues and business partners * Carry out duties, activities and tasks as directed within the Customer and Operations pillar * Ensure compliance with Company Policies, Values and guidelines at all times Skills and Qualifications * Investigative mindset: Our clients personal injury cases will involve gathering facts, studying legal documents, and conducting detailed investigations.

Being adept at research helps build a solid claims case.

* Excellent Communication: As a personal injury specialist, youll interact with clients, insurance companies, and Claimant solicitors.

Effective communication is essential for conveying information clearly.

* Analytical: Youll need to analyse complex situations, assess evidence, and make informed decisions.

An analytical approach helps in evaluating complex PI claims.

* Negotiation: Negotiating settlements with insurance companies or other parties is a common aspect of personal injury work.

Being a skilled negotiator is key.

* Deadline driven: Timeliness is essential in legal matters.

Personal injury specialists must manage deadlines for filing documen