Inbound Call Center Representative & Receptionist

Job Description

Hours: Must be available 8-9 / M-F and 8-6 / Sat

Taking inbound calls-- "operator" team takes all inbound calls from various published numbers and might answer questions but usually transfers; "customer service" team takes inbound calls from customers scheduling service. Some overlap and teamwork.

Receptionist will answer multi-line phone system, transfer calls, text and take messages. Must be very professional.

Must be available to work a rotating schedule between the hours of 8am-9pm Mon.-Fri., and 8am-6pm Saturday; if you are interested in PT, must be nights and weekends only

Able to multi-task in a busy, fast-paced environment

Outstanding professionalism; organizational skills; attention to detail

1-2 years solid work history in customer service

Excellent oral and written communication skills

Strong active listening skills

Goal-oriented attitude

Calm, composed, positive personality

PC skills in a Windows based environment

Flexibility to adapt to a dynamic work environment

Punctual, dependable

Ability to work within established timeframes/deadlines

High level of honesty and integrity

Prior to resume submittal, please review job requirements thoroughly to ensure that you are qualified for the position. Due to voluminous responses, only those resumes that meet the qualifications required for this position will receive responses.

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