Assistant Pro Shop Manager

Job Description

The Assistant Golf Pro Shop Manager plays a critical role in providing our members and guests with an exceptional golf experience. If you have the customer service skills, we are willing to train you for this new role.

The work schedule requires every weekday from 1:00 pm.to 9:00 p.m. Weekends and holidays required. Hours will vary according to time of year and weather conditions.

Key Areas of Responsibilities Include:

Social media utilization.

Provide excellent customer service by responding to members’ and guests’ inquiries in a courteous manner, providing information, and resolving complaints in an efficient and timely manner.

Welcome members and guests while utilizing club software to assist members in making and changing tee time reservations and tournament registrations.

Assist the General Manager with overseeing the Club House and Club events.

Solicit events; assist with event management and conduct group outings.

Organize, monitor and maintain adequate Golf Shop inventories.

Accurately process shop merchandise purchases and arrange merchandise displays to optimize the space and visibility of products.

Operate within and applying the policies and standards of the Club.

Participate in interviewing, training, supervising and scheduling staff members.

Team player willing to pitch in where needed.

Beverage Cart duties available.

Experience/Qualifications:

Experience working in a golf pro shop is preferred.

Proficient in use of computers, golf-related software and social media

Previous customer service & social media experience is preferred.

Team player.

Knowledge of the game of golf is useful.

Sense of humor is a must.

Compensation commensurate with experience. Potential for year end bonus.Company Description

The Essex Country Club is an 18-hole public golf course just twenty minutes from Burlington, VT. With some of the most picturesque views in the area, the course offers a variety of short & long holes with the greens in spectacular condition. The facility includes a full- length Driving Range with grass tees adjacent to the clubhouse.