Admissions and Disposition Clerk (PRN - Day Shift)

Location: Walter Reed National Military Medical Center, Bethesda, MD

Hours: PRN day shift (6AM-6PM), with potential to transition to a Full-Time position

Qualifications:

Degree/Education: High School diploma or General Educational Development (GED) equivalency

Experience: At least 12 months working in an office setting

Skills:

Ability to read, write, understand, and speak English fluently to effectively communicate with all patients and other healthcare providers

Must be able to type on a computer keyboard at 50 WPM

General medical ethics, telephone etiquette, excellent communication, concentration skills, and customer service skills

Job Duties and Responsibilities:

Receives and screens telephone calls; receives walk-in patients; responds to various general and routine medical, personnel, and administrative inquiries, and escorts patients as necessary.

Provides advance directives, third-party liability documentation, and other forms for patients to complete for inclusion into inpatient medical records.

Creates preadmission charts and completes the process in the electronic reporting systems (CHCS, Essentris, etc.).

Notifies the Commander or designee of active-duty patient’s inpatient admission and/or subsequent discharge/transfer from an MTF. Tracks and reports statistics as required.

Coordinates/communicates with local civilian/non-military medical facilities to identify active-duty admissions in the local area.

Coordinates with the base Casualty Affairs Officer for notification and support of all seriously ill or injured active-duty members (both within the MTF and the local area).

Determines/verifies eligibility of all patients using the Defense Enrollment Eligibility Reporting System (DEERS).

Tracks and reports daily patient movement, bed status, and ward transfers.

Assists in coordinating patient transfers from other wards or to outside facilities.

Receives and processes applications for the Secretarial Designee Program.

Ensures individual meets criteria as specified in Statute, regulation, or TRICARE manuals.

Coordinates requests for Secretarial Designee status through the Chief of Hospital Services and MTF Commander for verification of available service, capacity, and approval.

Tracks and reports all casualty reports and notifications by Government policies and procedures.

Assists providers in preparing death certificates according to State guidance. Obtains a decision regarding an autopsy and coordinates with the appropriate office for completion.

Coordinates with MTF lab for housing and disposition of deceased’s remains.

Coordinates documents for transportation of deceased persons.

Receives notification from provider on service members who die, sustain illness, injury, or disease while absent from duty, or due to his or her misconduct.

Part-Time