Operations Agent

Do you enjoy working in a fast-paced, safety-obsessed aviation environment?Then let your career take off with AGI as an Operations Agent!

AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety.

As we continue to grow, we are looking for only the best in the industry.

Job Responsibilities:

Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de-icing, lavatory dumping, and refueling.

Determine proper aircraft load factors in conjunction with the airline operations department

Verify and sign off on any aircraft services performed in order to bill the airline for services rendered

Performs various administrative duties on a routine basis; such as GSE fluid inspections, washing equipment and removing debris/trash from the ramp area

Serves as liaison with airline customers, their pilots, and ATS operations department

Direct and assist ramp agents with ground handling duties as needed

Qualifications:

Demonstrate strong math and computer skills and excellent interpersonal communication skills

Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent

Possess a valid driver’s license with a clean driving record

Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check

Physical Requirements:

Lift up to 70 pounds (32 kg) on a regular basis

Carry heavy items up and down jetway stairs

Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods

Work outside in all types of weather, around jet and machinery noises

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

AGI employees should apply through WDM/F Disabled and Vet Equal Opportunity Employer

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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