Junior Systems Administrator

About Geocaching HQ

We are the global headquarters for the game of geocaching. Our mission (and yours should you choose to accept it) is to inspire outdoor adventure, exploration, and community. Our products enable a worldwide community of geocachers to make every location an adventure and everyone an explorer.

At Geocaching HQ, we strive to be the best place our employees have ever worked. We foster a workplace rooted in compassion and candor, and we invite you to join us!

Position overview

The Junior Systems Admin will help build and maintain the Geocaching infrastructure across three Seattle locations, as well as provide excellent desktop support to all of our teammates.

Responsibilities and duties

Provide the first line of IT support for Geocaching team members

Be present in-office at HQ 3+ days a week to support employees and physical IT needs

Provision workstations for employees

Conduct technology orientation sessions with new employees

Manage printers and conference room equipment

Field miscellaneous support requests

Focus on systems infrastructure projects

Work alongside the other IT team members to help build and support our unique production and office infrastructure

Participate in a monthly, week long, on-call rotation

Deployment, configuration, administration, and maintenance of Windows and Linux web/application servers, network and storage devices, databases, monitoring systems, backup systems, vmware environment, etc.

Skills and experience

2+ years of corporate IT support experience

Abundant cross-platform expertise, multi-versed with Windows, Linux, and Mac environments, and their various feature-sets

Proficient knowledge of PC hardware, phone systems, local area networks, file shares and permissions, support tracking/ticketing systems, VPN client applications, mail systems, backup systems, and antivirus systems

Strong knowledge of Active Directory (building & maintaining group policies, administrative templates, sites and services, etc)

Solid understanding of network communications (routing, subnets, vlans, firewalls, dhcp, dns, etc)

Experience with disk imaging software, WDS, DSC, or other deployment and config management tools

Experience configuring and administering virtual environments such as VMware vSphere

Familiarity with ProLiant, SMC or other server class hardware platforms, and storage systems

Experience writing and using scripts (PowerShell, bash, etc.) for managing workstations/servers or equivalent development experience

Experience with configuration and deployment of common linux web and application servers (rabbitmq, postfix, apache, nginx, mySQL, magento, logstash, elasticsearch, etc)

Experience with handheld devices, including GPS units, Android and iPhone

Familiarity with MDM platforms such as Workspace ONE (AirWatch)

Prior experience working with AWS or other cloud-based service providers

Experience administering Microsoft SQL Server preferred

Experience with infrastructure as code solutions a plus

Ability to independently research and self-educate on new hardware and software systems

Ability to deliver a great customer service experience with reliability and enthusiasm

Company competencies

Accountability: Actively seeing commitments through to completion; taking responsibility for actions, welcoming feedback, and effectively explaining decisions.

Adaptability: Demonstrating openness, flexibility, and agility in response to changing environments or circumstances.

Collaboration: Identifying appropriate contributors from across and within teams; working with them in a way that leads to effective results and positive relationships.

Problem Solving: Proactively recognizing challenges, analyzing potential responses, and taking initiative that leads to a thoughtful result.

Results-Oriented: Outcomes matter; taking responsibility for the timing and results of work and projects.

Self-Awareness: Continually improving upon personal strengths and areas for growth. Recognizing and managing our own emotions; recognizing and responding well to the emotions of others.

Behaviors

Exemplify our company values: authenticity, effectiveness, passion, inclusivity

Demonstrates collaborative communication and negotiation

High level of emotional intelligence and interpersonal skills

Ability to discern appropriate judgment and discretion

Possesses a growth mindset with a desire to learn and develop skills

Graciously gives and receives feedback

Effectively plan, organize, and prioritize workload

Physical demands and work environment

This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualification for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required.

Compensation and benefits

We carefully consider a wide range of factors, including your experience and internal equity, when determining individual pay. This position’s FLSA classification is exempt. The range for this role is $70,650 to $105,980. This position is eligible for annual salary increases and bonuses (dependent on company & individual performance).

In addition to a collaborative workforce and a variety of office perks, below are some of our current benefits:

Comprehensive benefits package: medical, dental, vision insurance. We cover the health insurance premiums for you and your eligible dependents.

Employer-paid premiums for Short and long-term disability, basic life and AD&D.

Options to enroll in Flexible Spending Account (health and dependent care) and additional voluntary life insurance.

401k retirement plan: traditional and/or Roth, plus up to a 4% employer match with immediate vesting.

Healthy work/life balance: generous PTO (120 hour accrual for each of the first two years of full-time employment, with increased accruals after that) and 10 paid holidays + 2 bonus days, monthly company social events, unlimited access to our Employee Assistance Program, budget for team outings, and more.

Free Geocaching Premium Membership (plus one for a buddy!) to cache to your heart's content!

One month paid Sabbatical every 7 years.

Free unlimited ski/snowboard lift tickets or reimbursement up to $300/year towards outdoor activities.

On-site gear closet so you can enjoy the great outdoors.

Employer paid commute options with ORCA cards and on-site parking.

Professional development programs and budget tailored to your learning & growth -- not in the cookie-cutter "one size fits all" approach.

Employer charitable donation matching program, adoption benefits, and reimbursement for child/pet/elderly parent caretaker needs.

Catered in-office lunches Monday-Thursday

Two hours of paid geocaching per month.

Statement of inclusivity

Geocaching HQ works actively and intentionally to build a diverse, equitable, and inclusive company and worldwide community. We encourage everyone to apply and welcome applicants who are historically underrepresented in the technology and outdoor industries.

How to Submit Your Application

Everything about working at Geocaching HQ sounding awesome so far? Now it’s time to show us your chops! To apply, first solve this puzzle and submit WITH your resume:

Solve for ((A*B+C-D-E-F)/G-H+I)/(I*J^K). Your result should be an integer. Convert the integer result to hexadecimal and submit with your resume. Consideration may still be given for an incorrect final answer if you include your individual answers A-K to show how you calculated it. For fastest consideration and expedited attention, send an email with the subject “I did it” to <the_answer_in_hex>@geocaching.com after submitting your resume.

A = The decimal value found in the third octet of the subnet mask for a network with a prefix size (CIDR notation) of 21.

B = The total number of IPv4 addresses (in all address ranges) reserved for private networks as defined in RFC 1918.

C = The output of the following command when run on the default "hosts" file from any version of Windows (released 2008 or later) and copied to a system running a recent Linux distribution or macOS:

sed '4,8d' hosts grep -cv 'c[ao].*m'

D = In mySQL, the highest possible value that can be stored in a column with UNSIGNED INT data type.

E = The maximum size, expressed in MiB, of an ext3 filesystem with 2 KiB block size.

F = The ascii character code (in decimal) for the portion of a line break (EOL marker) in Windows format that's NOT present in the UNIX format.

G = The DHCP Option Code for MTU Timeout.

H = The number of 4 TB disks required to get 16 TB of usable storage in a RAID 60 (2 parity groups).

I = The permission mask in absolute mode for changing a file's permissions to "-rwxr-xr--" in unix.

J = The number of different FSMO roles that can be changed using ONLY the Active Directory Users and Computers snap-in in Windows Server.

K = The first version of Netscape Navigator to support animated GIFs.