Insurance Agency Receptionist

Job Description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About Owens Insurance Agency

Owens Insurance Agency is an independent agency that has been in business for over 25 years. We strive to get to know our customers and their needs and serve them in a professional manner. We strive to maintain solid customer relationships by being our client's trusted insurance advisor.

Benefits

Paid time off and holidays

401K with up to 4% employer match

Health Insurance

Opportunity for bonus payJob Description

We are seeking an energetic and motivated individual with insurance experience to service our existing personal lines clients. This individual will be responsible for reviewing existing customer accounts, assisting with policy changes and endorsements, and assist with billing questions, taking payments, underwriting memos, etc.

Responsibilities

Establish and develop strong client relationships to maintain agency retention and client loyalty

Answer customer calls and correspondence regarding existing insurance policies

Receive and process payments as well as needed policy changes

Data entry of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management systemQualifications

Hold a North Carolina Property and Casualty Insurance license

Personal lines insurance experience

Demonstrate knowledge of insurance products, rating and underwriting procedures, and coverages

Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills

Technology and Computer proficiency including agency management systems.