Call Center Operator

Are you equipped with stellar customer service abilities and eager to advance in your professional journey?

Advantage Resourcing is currently seeking a Call Center Operator to join our team in Monroe, LA.

Compensation: $10 per hour Employment Type: Temp-to-hire Shift Options: (Monday - Sunday) 2nd shift 1:00 PM - 9:00 PM 3rd shift 9:00 PM - 5:00 AM As a Call Center Operator, you will play a pivotal role in delivering exceptional customer service.

Your duties will include promptly addressing incoming calls, discerning potential emergencies via a sophisticated switchboard system, engaging with customers, maintaining meticulous records, coordinating information flow, and continuously enhancing your expertise.

And that's not all - here are the enticing perks that accompany this position: * Comprehensive medical, dental, and vision insurance coverage * Life insurance benefits * Short-term disability support * 401k retirement plans * Convenient weekly pay on Fridays * Access to employee discount programs * Potential for referral bonuses We are seeking detail-oriented candidates with outstanding verbal and written communication skills, impeccable typing proficiency, and adeptness in Excel.

The ideal candidate will demonstrate a keen eye for detail, possess a drive for excellence, excel in multitasking, and exhibit a customer-centric mindset.

Applicants should excel in taking thorough notes and relaying messages accurately, while displaying adaptability to evolving procedures and showcasing strong digital literacy.

While 2 years of previous experience is preferred, we welcome candidates with a passion for customer service and a commitment to excellence.

Ready to embark on an enriching career journey?

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