Human Resources Generalist

PURPOSE

According to the prescribed policies and procedures of the organization including all applicable federal, state and local regulations and under the general supervision of the Senior Director of Human Resources, the incumbent will primarily provide employee relations expertise and other human resources support services to maximize the effectiveness of HR processes that promote the organization’s strategic objectives. The incumbent will be responsible for managing various aspects of employee relations, including case management, performance management, policy interpretation, and investigations, while also assisting with projects that promote employee retention, engagement and foster a positive work culture.

ESSENTIAL FUNCTIONS

Performance Management: Support performance management processes, including goal setting, performance reviews, and feedback mechanisms. Collaborate with managers to address performance issues in accordance with the organization’s procedures and policies, develop improvement plans, and ensure fair and consistent performance evaluations.

HR Investigations: Conduct thorough investigations into employee complaints, alleged code of conduct / policy violations or alleged misconduct. Document findings and recommend appropriate actions based on company policies and legal requirements.

HR Data Management: Maintain HR data, track investigations and employee relations case files, and generate reports as needed. Ensure the accuracy and integrity of employee records and confidentiality of sensitive information. Develop and analyze reports to provide statistical data on employee information related to turnover, service, compensation, training, etc.

Employee Engagement: In partnership with other COEs, assist client leaders to develop and implement employee engagement strategies to foster a positive work culture. Support the annual employee engagement survey, analyze results for assigned areas, and propose actions to improve engagement and retention.

HR Policy and Compliance: Assist in the development and update of HR policies and procedures, in partnership with Senior Director, Human Resources as needed. Serve as a resource for employees and managers regarding company policies, procedures, and employment laws. Interpret policies and provide guidance on compliance.

HR Projects: Support and participate in HR projects, such as employee engagement initiatives, diversity and inclusion efforts, and HR process improvements. Assist with various HR projects and initiatives, such as HR system implementations, organizational restructuring, and mergers and acquisitions as assigned

EXPECTATIONS

Strong understanding of ER best practices

Excellent communication (both verbal and written) and interpersonal skills

The ability to influence stakeholders at all levels

Proactive and solutions-oriented approach

Excellent time management skills and follow-through

Strong analytical and proactive solution-oriented approach in issue resolution.

Ability to adapt to the needs of the organization and employees.

Working knowledge of employment-related laws and regulations.

Proficient with Microsoft Office Suite or related software.

Proficiency with or the ability to quickly learn the organization's HRIS systems.

Generalist

Education: Bachelor’s degree in human resources, Business Administration, or related field; or equivalent work experience required. Human Resources professional designation/certification preferred.

Experience: At least three (3) years of work experience in a related job discipline required. Previous employee relations experience highly preferred.

Skills: Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must have strong skills in relationship management, business acumen, coaching, influencing, organizational design, and organizational agility.

Travel: Up to 50%

Licensure: Driver’s License

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.