Compliance Officer Banking Senior Process Associate English On

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Compliance Officer Banking – Senior Process Associate – English – On Site Johannesburg

We are looking for a Compliance Tester, whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.

Responsibilities

• Complete Compliance Manager deliverables

• Support with Client Onsite and Remote audits

• Partner with support and gloal teams for compliance deliverables

• Partner with Operations teams to drive risk training, process controls and Risk assessments

• Partner with global risk teams to enhance process controls and reporting

• Driving Derisk drives on data privacy, social media and others to enhance risk culture

• Reporting Risk, Action planning, follow-up for closure of risk mitigation

• Drive Data privacy assessments for the account

• Drive remediations of gaps from Data privacy assessments

• Understand Compliance and other regulatory requirements to Process Guidelines

• Report for compliance defects and seek action closure within defined timelines

• Understand confidentiality of reporting within role

• Complete floor walks and report suspicious activities

• Establish SOP's according to the role requirement

• Build regular reporting within compliance function

• Work cohesively within Compliance role, Supervisors and Operations managers

Qualifications we seek in you!

Minimum Qualifications

• Understanding the Operations and Fraud compliance calls; Process and compliance criteria

• Should not have had any compliance violations in last 6 months

• Should not be on active CAP/PIP in last 6 months

• Eye for Detail & with accuracy and quick response time

• Experience in Voice Process

• Excellent working abilities of MS-Excel, MS outlook

Preferred Qualifications/ Skills

• Understand Collections & FEW scorecards in detail

What can we offer?

• Attractive salary;

• Stable job offers - employment contract

• Work in a multicultural and diverse environment with employees from over 30 countries

• Genpact supports professional training and great career development opportunities

• Free access to our award-winning learning platform

• Benefits such as Medical Aid, Retirement and risk benefits

In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: