Configuration Analyst

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

Perform basic configuration management tasks such as construction and review of multi level bill of materials (BOM), configuration item data entry, change order reviews, data sheet reviews, etc.

Analyze basic change management data, such as forms, attachments, workflows, Jira tickets, and metadata from PropelPLM system

Review and verify change request tickets for completeness and stage change orders based on those details

Create and manage change orders and deviations impacting our product BOM in the PLM system

Ensure baseline documentation is captured and communicated within the change orders

Ensure baseline documentation is captured within configuration items

Drive/manage low to moderate complexity projects pertaining to change orders. This includes architecture changes of the sub-system, alternate sourcing, component changes, etc.

Engage with cross functional partners regarding product changes and change orders

Attend BOM reviews and provide actionable feedback to architecture, drawings and product design

Conduct PropelPLM training for business partners and external users

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

Background and experience in product engineering

Interest in learning configuration management engineering

Excellent written and communication skills

EDUCATION:

Bachelor’s degree preferred but not necessary

Relevant experience and/or certification in configuration management practices, DevOps, Product lifecycle management and Agile development

JUUL LABS PERKS & BENEFITS:

A place to grow your career. We’ll help you set big goals - and exceed them

People. Work with talented, committed and supportive teammates

Equity and performance bonuses. Every employee is a stakeholder in our success

Cell phone subsidy, commuter benefits and discounts on JUUL products

Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-Remote

SALARY RANGES:

Salary varies by role, level and location, and is dependent on the cost of labor in a given

geographic region among other factors. These ranges may be modified at any time.

LOCATIONS:

Tier 1 Locations: Greater New York City, and San Francisco Bay Area

Tier 2 Locations: Greater Boston, Washington DC Metropolitan Area, Seattle/Tacoma,

Greater Sacramento, Los Angeles/OC/San Diego

Tier 3 Locations: Rest of New England, NY Capital District, Rest of New Jersey, Greater

Philadelphia, Pittsburgh, Delaware, Rest of Maryland, Rest of Virginia, North Carolina,

Atlanta, Miami-Fort Lauderdale-WPB, Chicagoland, Dallas, Houston, Austin,

Minneapolis/St. Paul, Colorado, Phoenix, Reno, Las Vegas, Portland Ore./Vancouver

Wash., Rest of California, Hawaii

Tier 4 Locations: Rest of US including Alaska and Puerto Rico

Tier 1 Range:

$121,000—$167,000 USD

Tier 2 Range:

$111,000—$153,000 USD

Tier 3 Range:

$104,000—$143,000 USD

Tier 4 Range:

$95,000—$131,000 USD