Customer Service Representative

Job Description

Benefits:

World-class training and professional development

Growth opportunities for career advancement

Employee vehicle purchase plans

Discounts on products and services

Flexible Work Schedule

Health and wellness

Responsibilities:

Answer customer calls and establish follow-up with service appointments

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

Set appointments with customers for service repairs based on customers needs and shop capacity

Utilize CRM tracking system daily

Requirements:

At least one previous role based in strong customer service experience

Team player attitude

Prompt and courteous

Enthusiastic personality

Must have strong computer skills

Willing to submit to a pre-employment background check & drug screen

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Posted by ApplicantPro