Operations Manager

We are looking to hire an "Operations Manager" for one of our clients.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or related field (Master's degree preferred)

10 - 15 years of experience in Property/Retail or facilities management Proven experience in operations management, with a track record in improving operational performance successfully

Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

Excellent analytical and problem-solving skills

Ability to adapt to a fast-paced and dynamic work environment

Age requirement: 30 to 45 Years

Excellent communication skills, both verbal and written

Responsibilities:

Oversee the day-to-day operations within the mall to maintain the highest quality standards, ensuring both tenant and customer needs are met effectively

Supervise security personnel and janitorial staff to ensure a safe and clean environment

Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures

Foster and strengthen relationships with tenants, vendors, contractors and other support services

Identify and implement strategies to drive footfall and increase sales opportunities for tenants

Implement cost-reduction measures to optimize operational efficiency

Ensure the safety and security of the mall and implement emergency response protocols as needed

Plan and promote events, engage in active leasing and create promotional activities to attract visitors and boost revenue

Conduct regular inspections of shops to maintain high standards

Monitor photoshoots to ensure compliance with all mall policies

Oversee washroom collections to ensure functionality throughout the facility

Ensure operational compliance across all tenant shops

Maintain a strong working relationship with the Police and other relevant key government institutions to support mall operations

Maintain high-quality property standards through daily inspections and periodic preventive maintenance

Ensuring all invoices are presented and approved within the designated operating budget authority levels, coordinating with finance and management for proper authorization

Develop and implement operational policies and procedures that enhance the efficiency and effectiveness of mall management

If you are interested, please send your CV to or apply below.