Payments Officer

Our client is a well-established CySec Regulated FX Company, offering innovative investment and FinTech services to professional traders and institutions. They are seeking to hire a Payments Officer to join their team in Limassol.

Responsibilities / Duties:

Processing financial transactions (withdrawals, transfers, deposits)

Reviewing and dealing with pending and failed transactions (credit card, PSP and Bank Internal checks,)

Performing daily reconciliation of platforms, providers, and systems

Responding to customers' Funding inquiries and resolving their pending cases

Generating weekly / monthly Reports and reviewing them along with the Head of Funding

Integration of new PSP as per companys needs and dealing with Settlements for each PSP and Banks

Daily Communication with PSP to resolve any client cases and overall keeping up to date any KYCDD for all providers

Identifying and enhancing internal Procedures, systems and controls for the department

Monitoring PSP flow, transaction volumes and Fees and assist to develop and enhance the department efficiency

Dealing with Chargebacks

Required Experience/Qualifications:

1.5-2 years of previous experience in a similar position with involvement in payments and Payment Service Providers (PSPs) within the financial industry or other related fields

University degree in Accounting, Economics, Business Administration, or relevant field

CySEC Advanced Diploma will be considered an advantage

Knowledge of KYC and reconciliation of client funds

Experience in reporting, preferably with Power BI or any other reporting tool

Proficiency in working with data visualization, insights, and dashboards

Experience in working with PSPs

Preferred experience in remotely managing teams.

Skills / Other Personal Attributes Required:

Excellent command of the English language

Excellent communication skills

Proficient user of Microsoft Office tools

Effective team player

Excellent organizational skills

Ability to work on a 24/7 weekly basis shifts (08:00 to 16:00, 16:00-00:00 and 00:00a.m-08:00 on rotation)

Benefits:

Salary Range depending on experience: : 1200 to 1400 Gross / Month

Exclusive Benefit Discount Card for various products and services.

Monthly benefit towards gym membership or health insurance coverage after the probation period.

21 days of annual leave.

Complimentary tea, coffee, refreshments, fruits, and snacks in the office.

Complimentary breakfast and lunch on specific days.

Biannual team buildings and summer/winter corporate events.

Be part of a dynamic and creative team with a positive and friendly atmosphere.

Opportunity to build a successful career and experience professional growth within the firm.

Full training will be given to the successful candidate.

For more information or to apply for the above opportunity, please email Margarita Savva: