Job Description
The Producing Branch Manager will responsible to mentor, train and oversee the local LC Team in order to strengthen the local team. Ensuring the team is efficiently and accurately originating mortgage business while providing the best service and mortgage products for the clients. The employee must be detailed, organized, responsive, thorough and creative. All applicable State and Federal licensing requirements must be met.
It will be the responsibility of the Producing Branch Manager to appropriately allocate incoming sales from the division across the LC Team. Branch Manager and its LC team should originate loans in accordance to company policies and procedures and in accordance with HUD/FNMA/FHLMC/VA guidelines as necessary to volume. The employee and its team must service the builder using finance as a sales tool, quality origination procedures, and salesmanship. The primary goal of this position is to obtain the highest capture of builder sales volume while meeting all other company goals set forth in this agreement.
We trust that as a Producing Branch Manager you will: (responsibilities)
Ensure day to day activities adhere to all policies and procedures, as well as the best interest of MHF
Promote company when attending company/employee events
Report numbers as needed and/or required to management
Perform annual reviews and goal setting with LC Team
Work with local ASM’s to coordinate community activities involving TMHF, as well as promoting regular LC visits to the communities
Develop and maintain strong business relationships with division management, employees and sales team
Assure accuracy of self and team in all areas of compliance
Guide the local LC Team to work within product offerings and pricing structure to maintain company revenue expectations
Coordinate with the LC Team, topics to be covered in Divisional Sales Meetings
Attend or appoint LC to attend, builder backlog meetings to provide thorough loan pipeline status information
Set proper expectations with division regarding mortgage process, time frames and status of loan application/closing
Abide by, and train to goals set by company in regards to Capture, Customer Satisfaction and Pricing Structure
Provide and train to outstanding customer service to both internal and external customers, recognizing the importance of realtor cooperation being a significant part of the builder environment, treating them equally as builder partnership
Promote good communication and relationships are maintained between the LC team, Division and the Core team
You are willing to perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
Business Acumen
Customer Focus
Developing Direct Reports and Others
Drive for Results
Priority Setting
Self-Knowledge
About you:
Bachelor’s Degree Required
3 year minimum Training/Leadership role
Manage and maintain engagements of training team members
Stellar organization skills
Excellent work ethic, high productivity and acute attention to detail
Strong written and verbal communication, follow up skills and a strong sense of accountability
Ability to multi-task and quickly adapt to changing work assignments
Must possess a short learning curve related to integration of new skills and tasks
FLSA Status: Exempt
Will have responsibilities such as:
Interviewing, selecting, and training employees
Setting rates of pay and hours of work
Appraising productivity; handling employee grievances or complaints, or disciplining employees
Determining work techniques
Planning the work
Apportioning work among employees
Determining the types of equipment to be used in performing work, or materials needed
Planning budgets for work
Monitoring work for legal or regulatory compliance
Providing for safety and security of the workplace
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Report to Division/Corporate Office/Community daily and adhere to schedule
Ability to oversee direct reports daily and provide guidance as needed
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle
Comply with company policies and procedure
Physical Demands:
Must be able to able to remain in a stationary position 50% of the time
*Mattamy Home Funding experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.