Office Admin/CSR

Job Description

We are looking to fill many Office Admin/CSR positions in the Wichita area at our Farmers Agency. You should love meeting new people, learning about their family, and have a friendly personality. We are seeking applicants who are goal orientated, success driven, organized, enjoys customer service, and strives to be the best at whatever they do! This is a great opportunity with local Farmers agencies who are continuously growing, come join our team!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Parental Leave

Evenings Off

Career Growth Opportunities

Full Time

vacation

days off

Responsibilities

Handle incoming phone calls and direct the call to the appropriate staff member

Prepare forms and document packages for client meetings

Delivers clear, effective communication both internally and externally

Strong computer and software skills

Possess a genuine willingness to learn, be intuitive, resourceful and coachable.

Complete Evidence of Insurance requests.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Cold call, direct email and perform other lead generation activities.

Obtain prospects information such as name, address, vehicle information and enter into quote sheets.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

Property & Casualty licensed (must be able to obtain)

High school diploma or equivalent

Excellent Communication/interpersonal skills.

Great Customer Service Skills.

No insurance experience required but must be willing to learn