Insurance Customer Service Representative- Mason

Job Description

We offer a great benefits package including Profit Sharing!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Health Insurance

Evenings Off

Responsibilities

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Assess and identify the wants and needs of customer(s) over the phone

Presents and explains insurance policy options based upon prospective client needs and their personalgoals.

Provide customers with additional information about new products and services.

Stay up-to-date on industry market trends and best practices

Requirements

Property & Casualty insurance experience and an active Ohio insurance license preferred.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Follow through and exceed current and prospective client expectations.

Experience with the Applied Agency management system is preferred but not required.

Excellent written and verbal communication skills.

Deadline and detail-oriented.