Senior Customer Manager

Job Description

Join A to Z Machine Company in Appleton as a Full Time Senior Customer Manager, where each day brings exciting challenges and opportunities to make a real impact in the machinery industry. This opportunity will grow into a leadership position with a strong emphasis on innovation, systems development, process improvement, problem solving skills, and a customer-centric approach to drive strategic initiatives and exceed customer expectations. Your background in custom job shop machining will shine as you oversee key accounts and develop strong relationships, all while fostering a culture of high performance and forward thinking.

This Onsite position offers a competitive salary that reflects your expertise and leadership in the field. Take the next step in your career with us and be part of a team that values integrity, safety, and a passion for exceeding customer needs. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and ESOP (Employee Stock Ownership Plan) & FREE Near site NewMD & Urgent Care Clinic. Don't miss this chance to be at the forefront of innovation and customer excellence!A to Z Machine Company: Our Story

A to Z Machine is a large-scale, full-service machine shop located in Appleton, Wisconsin. We proudly build long-term partnerships and industry-specific manufactured goods with ultimate precision and efficiency. Our sprawling facility includes three buildings: one dedicated to staff and production, another for welding and fabrication, and the largest building houses our job shop machining operations. We are employee-owned.Are you excited about this Senior Customer Manager job?

As a Senior Customer Manager at A to Z Machine Company in Appleton, you will dive into the exciting world of custom job shop machining, using your strategic mindset and customer-focused approach to manage key accounts effectively. Collaborate with cross-functional teams, lead projects, and ensure seamless communication to deliver top-notch solutions to clients. Your problem-solving skills will shine as you address challenges head-on and drive continuous improvement in customer satisfaction. Stay ahead of industry trends, innovate solutions, and provide exceptional service each day to exceed customer expectations.

Work in a fast-paced, dynamic environment where your leadership and industry expertise will propel you to success.Requirements for this Senior Customer Manager job

To thrive as a Senior Customer Manager at A to Z Machine Company in Appleton, you must bring a strong background in the custom job shop machining industry and possess exceptional leadership and project management skills. Utilize your customer-centric approach, problem-solving abilities, and strategic mindset to effectively manage accounts and drive business growth. Proficiency in software tools like ERP and CRM systems will be key to your success in overseeing customer opportunities and ensuring seamless communication between teams and clients. Strong interpersonal skills, excellent communication, and a high level of professionalism are essential in building and maintaining strong customer relationships. Stay innovative, adaptable, and forward-thinking to meet evolving customer needs and exceed expectations in this dynamic role.Get started with our team!

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!