Server

Job Description

Server

Role Summary

A Server at Vandelay Hospitality Group is responsible for providing exceptional food and beverage service to guests. As a Server, you are attentive and anticipatory to guests’ needs, ensuring our guests have an outstanding dining experience. You are knowledgeable in our menu offerings and can make suitable pairing suggestions. You are polished and professional at all times and lead yourself with the highest standards.

Responsibilities:

Create memorable moments of hospitality for our guests.

Maintain a high level of hospitality, professionalism, and communication with each team member and guest.

Develop and retain a complete knowledge of all food, beverage and dietary restrictions to answer guest questions.

Offer recommendations, take orders and develop relationships with guests to deliver personal and notable experiences.

Ensure all orders in and out of the kitchen are accurate, on time and of standard to guest expectations

Execute opening, mid-shift, closing and side work procedures associated with assigned station.

Maintain a clean section, including pre-bussing.

Process payment transactions and welcoming our guests back.

Handle disputes and/or complaints with the utmost respect, professionalism, and hospitality and go above and beyond to always accommodate special request.

Other duties as assigned.

Ensure proper alcohol service as is required by State and Local Alcohol Agencies

Requirements:

1+ years of server experience in an upscale or fine-dining high volume establishment

Understanding of classic food, wine service, pairings and service ware

Detail oriented with strong communication skills and work ethic

Team oriented with a strong sense of punctuality and reliability

Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues

Fluent in both written and spoken English

Be able to safely lift up to 50 pounds and easily maneuver plates, cases of water, chairs, linen, and dining room tables

State required serving age (varies by state); TABC Certification, as required

Certified for food and alcohol service as is required by State and Local Agencies

Perks

Family Meals

Benefits available for full and part time team members

Flexible schedule

Professional development and career growth

Dining discounts at all Vandelay Hospitality Group concepts

Closed on Thanksgiving, Christmas and the 4th of July

Vandelay Hospitality Group is an equal opportunity employer. Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other federal / state protected category.