Sr Customer Forecasting Analyst

CREATIVITY IS OUR SUPERPOWER.

It’s our heritage and it’s also our future.

Because we don’t just make toys.

We create innovative products and experiences that inspire, entertain and develop children through play.

Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.The Team:The Canada Supply Chain Management team is a high-impact team supporting our cross functional commercial partners as well as our Global Supply Chain teams.

This department plays a critical role in the journey to transform our overall Planning processes which include improvements in our forecast performance and ultimately customer fill-rate.

In this team, you can expect to have a dynamic, fast-paced role where you will have true accountability and collaboration with a variety of internal and external stakeholders.The Opportunity: We are seeking a Sr.

Forecasting Analyst to join the Canada Supply Chain Management team based out of our Mississauga, Canada office.

You will report to our customer Supply Chain Manager, directly supporting the Walmart Sales team as well as the external Walmart Planning and Replenishment teams.You will be responsible for leading the development of the customer shipment plan through creation of accurate item-level forecasts in collaboration with Sales and based on consumer and market demand.This role is instrumental in supporting the internal Account teams as well as external Customer Planning and Replenishment teams in the areas of forecast review, replenishment, and product availability.What Your Impact Will Be: Lead the development of the customer shipment plan through creation of accurate item-level forecasts in collaboration with Sales based on consumer demand and within constraints of Mattel and the customerThis role is instrumental in supporting the Internal Sales teams as well as external Customer Planning and Replenishment teams in the areas of forecast planning and review, replenishment, and order fulfillmentCreate and maintain item-level forecasts according to consumption trends, promotional activations, brand/product history, inventory levels and marketing programsGenerate monthly flow/phasing pattern based on seasonality/events, planned promotions, points of distribution and market insights and trendsCollect, analyze, and validate sales and promotional data based on POS and historical performanceDevelop strategies and approach to improve forecast accuracy, preventing fill-rate from being a cause of lost sales by focusing on forecast variance improvements and inventory balancing opportunitiesEnsure adequate supply plan match including proactive communication and corrective actionsAttend internal S&OP meetings and work with demand planning to achieve consensus for demand forecastsFacilitate regular forecast review with leadership; present and summarize forecasts at various levels and periods including communication of Risks and Opportunities while tracking performance against KPI’sParticipate on key global projects to drive Forecasting Transformation initiativesSales and Customer Interactions:Regular attendance at internal Account and Business team meetingsEstablish relationships and regular meeting cadence with external customer supply chain teamsServe as customer’s primary point of contact for any forecasting, replenishment, and product availability discussions.

This includes regular KPI tracking, forecast reviews, as well as in-season execution (promotions and modular planning)Work with sales and customer to update forecasts and provide promotional lift analysis as well as recommendations for Chase/Cancel and Import Order reviewsParticipate as needed alongside Mattel Sales team in key JBP/CPFR meetingWhat We’re Looking For:Bachelors Degree in Business Administration or other relevant fields (MBA a plus)Minimum 3-5 years of professional experience in forecasting/planning/sales analytics, ideally in roles of increasing responsibilityPrior experience working with Walmart highly recommendedExperience using Anaplan, Blue Yonder/JDA, SAP, Tableau, Cognos a plusExperience with statistical forecasting techniques and system applicationsMust be a self-starter, detail-oriented with effective organizational skillsStrong analytical and problem-solving skills: Position requires ability to identify key trends, applying critical thinking to dissimilar problems and deliver fact supported analysis and recommendationsPossess strong communication and interpersonal skills – able to communicate effectively to a variety of audiences both internally and externallyResults and solution-oriented and ability to perform in a fast-paced environment with tight timelinesDemonstrate a positive, can-do attitude and proactive approach in managing key business stakeholdersOpen to travel when required and collaborate with customer and regional teamsDemonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.