Medical Receptionist Level II

Job Description

We pride ourselves as being an exceptional therapy clinic where our clients come first. We are currently accepting applications for the position of Medical Receptionist II, in our busy therapy clinic in Pocatello, ID located in the Bingham HealthCare Sports and Orthopedic facility. 4+ years experience in a medical front office setting and insurance verification proficiency required.

Roles

Coordination and scheduling for Physical Therapy services

Establish and maintain front office relations with other therapists, receptionists, nurses, etc.

Coordination of benefits; Insurance Eligibility and Authorization

Processing patient health information and chart management

Clinic flow and organization

Core Values

We treat people great

We are humbly confident

We are one team

We elevate ourselves and others

We own it

The medical receptionist keeps the clinic flow running smoothly by handling a variety of tasks that involve strict attention to detail. They are able to juggle schedules and frequently schedule successive appointments for multiple therapists while making adjustments accordingly. They are problem-solvers and trouble-shooters. They are the gate-keeper of collecting pertinent information from patients and doctors' offices in a timely and accurate manner while maintaining a high focus on client satisfaction.

Full-time; Monday-Friday between the hours of 8:00 am - 5:00 pm

Out-patient Clinic Setting; Physical Therapy Team in Pocatello. Also supporting our clinic at Bingham Memorial Hospital in Blackfoot, Id.

Benefits available after 60 days; Medical, Dental, Vision, Vacation, Holidays, Sick, etc.

Skills we are looking for:

Mental Capacity (skills, learned abilities, training, experience, knowledge)

Previous experience working in a medical clinic and efficiently scheduling multiple providers;

Strong knowledge and experience with insurance verification and eligibility.

Word, Excel, PowerPoint, Gmail, Zoom proficiency.

Exceptional skills with organization and multitasking

Physical Capacity

Stamina, ability to focus and work at the computer for long periods of time

Bring positive energy every day

Engage in tasks to keep a clinic organized and support therapy team

Emotional Capacity

Provide exceptional service and response to internal and external customers

Go out of your way to help and serve others

Contribute to a culture of accountability

Work independently

Adapt your approach to resonate effectively with diverse audiences

Be flexible and ready to pivot

Readily admit mistakes and ask for help

Actively participate and speak up

Say what needs to be said, when it needs to be said, with love and respect

Engage with others in a bright, warm, engaging way

Time Capacity (available time+ self-discipline to use time effectively)

Complete assigned projects and other work on time

Time management, productivity, and efficiency for yourself and the team

Commit to 40 hours each week to complete tasks, manage clinic, and support manager and therapy team