Reporting Analyst

We are currently looking for an experienced Reports Developer in India

As a Reports Developer you will utilize your database skills, your knowledge of reporting tools and work extensively with technical and functional teams to generate custom reports in an external, client facing capacity

Responsibilities:

- Develop, design, and generate call center reports for end users taking highly complex data and producing user-friendly reports used to improve workflow and create operational efficiencies

- Generate custom reports by working extensively with technical and functional teams

- Develop complex SQL queries and Stored Procedures

- Performance tune existing SQL and Stored Procedures

- Create automated data migration processes

- Cultivate collaborative working relationships to ensure client objectives and metrics are met

Required Skills:

- 2 to 3 years reports development experience

- 2 to 3 years professional experience with MS-SQL

- Knowledge of performance tuning strategies with SQL Server

- Interest and ability to learn new technologies, i.e., Google Cloud Platform, PowerBI, PowerShell, etc

- Experience in CUIC (Cisco Unified Intelligence Center) Reporting

- Knowledge of Informix is a plus

- Experience with reporting tools, such as Tableau, Crystal Reports, Aceyus, Exony, etc., is a plus

- Experience with Microsoft SQL Server Reporting Services (SSRS) or Microsoft Power BI is a plus

- Knowledge of call center technologies or operations is desired

- Excellent communication skills, both verbal and written

Full time